Privacy Policy

We are committed to protecting the privacy of our users and ensuring their data is handled with the highest standards of security and transparency.

This policy aims to clarify how the EZAcademy platform handles your personal information collected during your use of the website and its services.

1- Data Collection:

We collect the following information to provide our services and improve your experience:

• Account Data: When you create your account, we collect your email address and phone number.

• Usage and Performance Data: Information about the training paths you choose and your progress, interactive test results, and performance analytics.

• Activity Logs: We record activities performed on the site, including information about the user who performed the activity and the date and time of the action.

• Technical Support Information: Any information you share with us when contacting the support team.

2- Data Usage:

The data we collect is used for the following purposes:

• Service Provision and Management: To create and manage your account, provide access to training paths, question banks, and interactive tests.

• Improving the Learning Experience: To analyze your performance and provide detailed reports to help you track your progress and identify areas for improvement.

• Communication with You: To send automatic notifications, platform updates, and respond to your inquiries and support requests.

• Maintenance and Improvement of the Platform: To troubleshoot, analyze usage, develop new features, and ensure stability and security.

• Security and Auditing: To ensure the security of the platform and protect user data.

3- Data Protection:

We commit to strong security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include storing data on secure servers, using encryption techniques, and restricting access to sensitive data based on permissions.

4- Data Sharing:

We do not sell or rent your personal information to third parties. We may share your information in the following cases:

• Legal Compliance: If required by law or in response to a valid legal process.

5- User Rights:

You have the right to access, correct, or delete your personal information that we hold. You can modify your account information through your profile settings on the platform. For any other requests related to your data, please contact our support team.

6- Policy Updates:

This privacy policy may be updated from time to time to reflect legal or operational changes. Users will be notified of any significant updates by posting the revised policy on this page.